Claude Setup Guide

Step-by-step instructions to add the Crypto.com Market Data MCP server to Claude

Claude Setup

This guide will walk you through adding the Crypto.com Market Data MCP server to your Claude account (claude.ai). The entire process takes about 5 minutes.

Step-by-Step Instructions

Step 1: Open Claude Web

1. Open your web browser
2. Go to claude.ai
3. Sign in to your Claude account if you’re not already logged in

Step 2: Access Settings

1. Look for the menu icon (three horizontal lines) or your profile picture in the top right corner
2. Click on it to open the menu
3. Select Settings from the dropdown menu

Step 3: Navigate to Integrations

1. In the Settings menu, look for “Connectors” in the sidebar
2. Click on the connectors section
3. You should see options to add new integrations or connectors

Step 4: Add New Integration

1. Click the “Add custom connector” button
2. You should see a form asking for integration details

Step 5: Enter Server Details

Fill in the following information exactly as shown:

Name:

Crypto.com Market Data

Remote MCP URL:

https://mcp.crypto.com/market-data/mcp

Click “Add” to proceed

Step 6: Configure Permissions (Optional)

Claude may ask for permission to access external data.

1. Click “Connect” on the new connector
2. Click “Configure”
3. Select “Allow unsupervised”

Step 7: Refresh Your Browser

For the changes to take effect:

1. Refresh the page (F5 or Ctrl+R on Windows, Cmd+R on Mac)
2. Or close and reopen the claude.ai tab
3. Wait a few seconds for the page to fully load

Step 8: Verify It’s Working

Let’s test if the integration is working:

1. Start a new conversation by clicking “New chat” or the ”+” button
2. Type this question: “What’s the current price of Bitcoin?”
3. Press Enter and wait for the response

What to expect:

• ✅ Claude should give you the current, real-time price
• ✅ You might see a small indicator showing it’s using external data
• ✅ The response should include today’s date and recent market data

Troubleshooting

The Integrations option doesn’t appear

Possible reasons:

• You’re using a free account (may need Claude Pro)
• The feature isn’t available in your region yet
• Your browser is blocking the feature
• The feature is still in beta/limited rollout

Solutions:

1. Upgrade to Claude Pro

   • Go to Settings > Subscription
   • Click “Upgrade to Pro”
   • Complete the subscription process ($20/month)

2. Check browser compatibility

   • Try Chrome, Firefox, Safari, or Edge
   • Disable browser extensions temporarily
   • Clear browser cache and cookies
   • Try incognito/private mode

3. Contact Anthropic Support

   • Ask about MCP availability in your region
   • Request beta access if applicable

Can’t add the integration

Problem: The “Add Integration” button doesn’t work or is grayed out.

Solutions:

1. Verify your subscription

   • Check if you have Claude Pro active
   • Ensure payment is up to date
   • Free tier may have limited integration access

2. Try a different browser

   • Chrome and Edge usually have best compatibility
   • Update your browser to the latest version
   • Disable ad blockers or privacy extensions

3. Clear browser data

   • Clear cache: Settings > Privacy > Clear browsing data
   • Clear cookies for claude.ai
   • Sign out and sign back in
   • Try adding the integration again

Claude doesn’t use the integration

Problem: You ask about crypto prices but get old data or “I don’t have access to real-time data” responses.

Solutions:

1. Start a new conversation

   • Click “New chat” or the ”+” button
   • Try your question in the fresh conversation
   • Old conversations may not use new integrations

2. Be explicit in your question

   • Instead of: “Tell me about Bitcoin”
   • Try: “What’s the current real-time price of Bitcoin right now?”
   • Use phrases like:
     • “current price”
     • “latest data”
     • “real-time information”
     • “today’s market data”

3. Check if connector is enabled

   • Go to Settings > Connectors
   • Find Crypto.com Market Data
   • Make sure toggle is ON
   • If OFF, turn it on and refresh

4. Verify the URL is correct

   • Settings > Connectors > Crypto.com Market Data
   • URL should match exactly (compare with Step 5)
   • No extra spaces or characters
   • Fix any typos and save

5. Mention the integration explicitly

   • Try: “Using the Crypto.com integration, what’s the current price of Bitcoin?”
   • This explicitly tells Claude to use the integration

Error messages

Error: “Unable to connect to external server”

Solutions:

• Check your internet connection
• Verify the URL is exactly correct
• Wait a few minutes and try again
• The server might be temporarily busy
• Refresh your browser

Error: “Integration not authorized”

Solutions:

• Remove the integration completely
• Add it again from scratch
• Make sure you’re signed in to Claude
• Check if your Pro subscription is active

Error: “Rate limit exceeded”

Solutions:

• You may have made too many requests
• Wait 5-10 minutes before trying again
• Reduce the frequency of your queries
• This is a temporary limitation

Understanding Integration Indicators

When Claude uses the MCP integration, you might see:

• 🔌 A small icon or badge indicating external data
• 📊 A note saying “Using Crypto.com Market Data”
• 🕐 A timestamp showing when data was fetched
• 🔗 A link or reference to the data source

These indicators confirm the integration is working.

What’s Next?

Now that you’ve set up the integration, explore what you can do:

• Example Prompts - 30+ example questions to try
• Features - Learn about all available data
• Troubleshooting - Solutions to common problems
• FAQ - Frequently asked questions

Need More Help?

If you’re still having issues:

1. Check the Troubleshooting Guide
2. Read the FAQ
3. Try the Claude Desktop Setup instead
4. Contact Anthropic support for Claude-specific issues